Apology and Extended Website Restoration Update – Your Understanding Matters to Us

Dear Valued Customers,

We deeply regret to inform you that our website is currently facing technical challenges, resulting in disruptions to its smooth accessibility and usage, which in turn affects your experience with our services. We understand the inconvenience and frustration this may have caused.

We want to reassure you that our dedicated technical team is working diligently to address these issues and restore the website to its optimal functionality. We are committed to resolving this matter promptly to minimize any disruption to your service. If we can expedite the restoration process and bring the website back sooner, we will certainly do our best to do so.

We genuinely recognize the importance of our services to you, and we are putting in every effort to expedite the restoration process. As of now, our estimated timeline for a complete resolution is by Wednesday, 04/10/2023. However, if we can get the website up and running sooner, we will strive to do so and keep you informed of the updates.

In the meantime, we want to assure you that you can still place referrals and make payments. However, the generation of physicians’ orders will resume once our website is fully operational.

Your patience and understanding during this challenging period are highly appreciated. We sincerely apologize for any inconvenience this has caused you and are immensely grateful for your ongoing support.

Should you have any immediate concerns or questions, please do not hesitate to reach out to our dedicated customer support team. They are available and ready to assist you promptly.

You can contact us via phone at 888-512-0719 or email us at [email protected].

Thank you for your understanding and continued trust in our services.


Michelle Chilcott

CEO and Founder

Lab Testing API Inc.